JCG AC836 User Manual

JCG AC836 User Manual Manual pdf 71 page image

JCG AC836 1200M DUAL BAND GIGABIT ROUTER71 / 78Q4: I can access the router but not Internet, what should I do?➢ Make sure you have entered the correct internet address in your browser.➢ Make sure the Ethernet cable is securely connected to your router.➢ Make sure the power outlet that your router is connected has power and youhave successfully connected to the router.➢ Turn off your router’s power, then turn it back on again to reboot your router.➢ Restoring your router to its factory defaults and erase all custom settings.➢ If you have tried all the ways above and several websites with same results,contact your ISP to see if there is problem with your modem.Q5: I cannot find my wireless network or I cannot connect the wireless network, whatshould I do?➢ If you see the message “No connections are available”, the wireless function of yourcomputer might be disabled or blocked.1. Make sure the wireless function of your device is enabled if you are using abuilt-in wireless adapter. Refer to the user manual or contact themanufacturer if you are not sure about how.2. Make sure the correct driver for your wireless adapter is installed and thewireless function is enabled.➢ If you can see other wireless connections except yours, follow the steps below:1. Check if the 2.4G and 5G wireless network indicators on your router aresteady light.2. Make sure your computer is placed within the range of your router, move itcloser if it is currently too far.3. Go to 2.4G WLAN and 5G WLAN to make sure your network names are nothidden.➢ If you can see your wireless connections but fail to connect, follow the steps below:1. Make sure you have entered the correct password for your wireless network.2. Check the wireless signal strength. Move your device closer to the router ifthe signal is weak. (1~3 bars).3. Change wireless signal channel to reduce interference.4. Re-install or update the drive for your wireless adapter.Appendix A: Convert JCG Router into An AccessPointJCG router can be configured as an access point which receives data by wired Ethernet and