ENGLISH 63“SXM Subscription Updated – Press Enter toContinue”:• Your subscription has been updated. Press theappropriate button to continue.“SXM Channel Locked”• The selected channel has been locked by theparental controls. Enter the unlock code when youare asked. (Page30)“SXM Incorrect Lock Code”• The selected channel is a mature or parental lockchannel, and locked by the parental lock or userlock code. Enter the correct lock code.TroubleshootingWhat appears to be trouble is not always serious.Check the following points before calling a servicecenter.• For operations with the external components,refer also to the instructions supplied with theadapters used for the connections (as well asthe instructions supplied with the externalcomponents).❏ GeneralNo sound comes out of the speakers.• Adjust the volume to the optimum level.• Check the cords and connections.No picture is displayed on the screen.• Turn on the screen. (Page8)The unit does not work at all.• Reset the unit. (Page 3)The remote controller* does not work.• Replace the battery.* For DDX672BH/DDX492/DDX392/DDX372BT/DDX320BT/DDX272 :Purchase KNA-RCDV331 separately.The desired source button ([AV-IN], [AV-IN2] or[ APPs]) cannot be selected on the <TOP MENU>screen.• Select an appropriate setting for <AV Input>.(Page 17)❏ Discs in generalRecordable/Rewritable discs cannot be playedback.• Insert a finalized disc.• Finalize the discs with the component which youused for recording.Tracks on the Recordable/Rewritable discscannot be skipped.• Insert a finalized disc.• Finalize the discs with the component which youused for recording.Playback does not start.• The file format is not supported by the unit.No picture appears on the external monitor.• Connect the video cord correctly.• Select the correct input on the external monitor.❏ DivX*/MPEG1/MPEG2/JPEG/MP3/WMA/WAV/AACDiscs cannot be played back.• Record the tracks using a compliant application onthe appropriate discs. (Page 59)• Add appropriate extension codes to the filenames.* Only for DDX415BT/DDX315 .Tracks are not played back as you have intendedthem to play.• Playback order may differ from the one playedback using other players.❏ USB“Reading” does not disappear from the screen.• Turn the power off and on again.While playing a track, sound is sometimesinterrupted.• The tracks are not properly copied onto the USBdevice. Copy the tracks again, and try again.REFERENCES