Kenwood DMX5019DAB Instruction Manual

48 ENGLISHTroubleshootingTroubleshootingWhat appears to be trouble is not always serious.Check the following points before calling a servicecenter.• For operations with external components, refer alsoto the instructions supplied with the adapters usedfor connection (as well as the instructions suppliedwith the external components).GeneralNo sound comes out of the speakers. Adjust the volume to the optimum level. Check the cords and connections.No picture is displayed on the screen. Turn on the screen. (Page 4)The remote controller* does not work. Replace the battery.“No Signal”/“No Video Signal” appears. Start playback on the external componentconnected to the AV-IN input terminal. Check the cords and connections. Signal input is too weak.“Miswiring DC Offset Error”/“Warning DC OffsetError” appears. A speaker cord has shorted or it has come intocontact with the car chassis. Wire or insulate thespeaker cord as appropriate, then turn the poweroff and on.“Parking off” appears. No playback picture is shown when the parkingbrake is not engaged.“Learning Process Failed” appears. Your steering remote controller is not compatible,learning may not be completed. Consult your caraudio dealer for details.* Purchase optional remote controller, KNA-RCDV331.USB“Reading” does not disappear from the screen. Turn the power off and on again.While playing a track, sound is sometimesinterrupted. The tracks are not properly copied into the USBdevice. Copy the tracks again, and try again.Tracks are not played back as you have intendedthem to play. Playback order may differ from the one played backusing other players.“USB device over current status detected” appearswhen you connect a USB device. The USB port is drawing more power than thedesign limit. Turn the power off and unplug the USB device.Then, turn on the power and reattach the USBdevice. If the above does not solve the problem, turn thepower off and on before replacing with anotherUSB device.iPod/iPhoneNo sound comes out of the speakers. Disconnect the iPod/iPhone, then connect it again. Select another source, then reselect “iPod”.The iPod/iPhone does not turn on or does notwork. Check the connection. Update the firmware version. Charge the battery. Reset the iPod/iPhone.Sound is distorted. Deactivate the equalizer either on this unit or theiPod/iPhone.A lot of noise is generated. Turn off (uncheck) “VoiceOver” on the iPod/ iPhone.For details, visit .No operations are available when playing back atrack containing artwork. Operate the unit after the artwork has loaded.“Authorization Error” appears. Check whether the connected iPod/iPhone iscompatible with this unit. (Page 47)