Keysight N9010A EXA Service Guide 47OverviewHow to Return Your Instrument for ServiceOther PackagingYou can repackage the instrument with commercially available materials, asfollows:1. Protect the control panel with cardboard.2. Wrap the instrument in antistatic plastic to reduce the possibility ofdamage caused by electrostatic discharge.3. Use a strong shipping container. A double-walled, corrugated cardboardcarton with 159 kg (350 lb) bursting strength is adequate. The carton mustbe both large enough and strong enough to accommodate the instrument.Allow at least 3 to 4 inches on all sides of the instrument for packingmaterial.4. Surround the equipment with three to four inches of packing material andprevent the equipment from moving in the carton. If packing foam is notavailable, the best alternative is S.D.-240Air Cap™ from Sealed Air Corporation, Hayward, California, 94545.Air Cap looks like a plastic sheet filled with 1-1/4 inch air bubbles. Use thepink-colored Air Cap to reduce static electricity. Wrapping the equipmentseveral times in this material should both protect the equipment andprevent it from moving in the carton.5. Seal the shipping container securely with strong nylon adhesive tape.6. Mark the shipping container “FRAGILE, HANDLE WITH CARE” to assurecareful handling.7. Retain copies of all shipping papers.Instrument damage can result from using packaging materials other thanthose specified. Never use styrene pellets in any shape as packagingmaterials. They do not adequately cushion the equipment or prevent itfrom shifting in the carton. They cause equipment damage by generatingstatic electricity and by lodging in the instrument louvers, blocking airflow.
