MuxLab 500758 Quick Installation Manual

Also see for 500758: Quick installation guide Quick setup guide

Contents

MuxLab 500758 Quick Installation Manual Manual pdf 2 page image

© MuxLab Inc. 20164b. If the application is point-to-point, then connect one (1) Cat 5e/6 cable (or higher)coming from the Transmitter, to the RJ45 LINK connector on the Receiver. Iftransmitting over the network, use an Ethernet Switch between Transmitter andReceiver.5. If the configuration is a point-to-multipoint or multipoint-to-multipoint:5a. You will need to use an Ethernet Switch with Gigabit ports and DHCP Server support.In addition IGMP Protocol support is required for the multipoint-to-multipoint case.Verify that the Ethernet Switch is configured correctly and that the DHCP Serveris enabled and that the IGMP Protocol is enabled for multipoint-to-multipointapplications. See the operating manual for more information about configuring theEthernet Switch.5b. Connect all Transmitters and Receivers to the Ethernet Switch.5c. Use the DIP Switches to select a unique Device ID for each Transmitter present on thenetwork and configure each Receiver Device ID to the corresponding selectedTransmitter.Note: This step is not necessary if the MuxLab ProDigital Network Controller (500811)is used.6. Powering the Transmitter or Receiver via an external power supply is only necessary wherePoE (PSE) is unavailable. If PoE is unavailable, connect the 5 VDC power supply to eachReceiver and to an AC power outlet. Next connect each Transmitter in the same manner. Ifpower is present, the green power LED on each Transmitter and Receiver will illuminate..Note: Power ‘ON’ the HDMI/RS232 over IP Extender Kit with PoE, UHD-4K onlyafter all connections have been made.7. Power ‘ON’ the HDMI equipment and verify the image quality.8. This product supports IR pass-thru control. If infrared remote control is needed to control theSource equipment from the Display, connect the IR Sensor to the 3.5mm Stereo Jack of theReceiver and the IR Emitter to the 3.5mm Mono Jack of the Transmitter.Note: You can differentiate the IR Sensor and the IR Emitter by looking at the 3.5 mmplug. The IR Sensor is using a Stereo Plug (3 Contacts) and the IR Emitter amono plug (2 Contacts).9. Position the IR Sensor so that it is directed at the hand-held remote control. For a clear IRsignal reception, aim the hand-held remote control at the top of the IR Sensor enclosure.10. Position the IR Emitter as close as possible to the source’s IR Sensor (i.e. DVD player). For aclear IR signal reception, the IR Emitter can be glued on the source’s IR Sensor. The IREmitter’s signal is transmitted from the side of the enclosure.11. This product supports RS232 bidirectional communication. On the Transmitter, the RS232port is configured as a DCE; and on the Receiver as a DTE. Please connect your RS232 cableaccordingly. The default settings are 9600, N, 8, 1.12. The following diagram illustrates a typical point-to-point LAN configuration.TroubleshootingThe following table describes some of the symptoms, probable causes and possible solutions in regard tothe installation of the HDMI/RS232 over IP Extender Kit with PoE, UHD-4K:SymptomTransmitterLEDs Receiver LEDs ProbableCausePossibleSolutionsPower Link Power LinkNo Image OFF OFF OFF OFF No power • Check power connections• Check PoE Ethernet SwitchSetupNo Image BLINK OFF BLINK ON Booting • Wait until booting processfinishNo Image ON OFF ON OFF No EthernetLink• Check Ethernet SwitchStatus• Check UTP CablesInfo Screen ON OFF ON BLINK UTP Cable • Check the Transmitter UTPcableInfo Screen ON ON ON OFF UTP Cable • Check the Receiver UTPcable.Info Screen ON BLINK ON BLINK No DataConnection• Check if DIP Switch settingMatchInfo Screen ON ON ON BLINK Wrong settingon Receiver• Check DIP Switch addressof the ReceiverChoppy Video ON ON ON ON Configuration • Check cable length• Check the HDMI CableQuality• Check if Jumbo Frame andIGMP are enabled on theEthernet SwitchImage flickerswhen poweringup nearbyequipmentON ON ON ON Interference • Use STP cablesIR notfunctioningON ON ON ON Interferencefrom sunlight,Fluorescent,Neon orHalogen lights• Place the IR equipmentaway for the interfering lightIR notfunctioningON ON ON ON Interferencefrom RFradiation fromthe TV• Place the IR equipmentaway for the RF radiationIf you still cannot diagnose the problem, please call MuxLab Customer Technical Support at 877-689-5228 (toll-free in North America) or (+1) 514-905-0588 (International).

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