Section 3: FeaturesDS1000/2000 Product Description Section 3: Features 1013Split (Alternate)Availability: All versions.With Split, an extension user can split (alternate) between a cur-rent call and a new call. Split lets the extension user easily alter-nate between the calls without joining (Conferencing) theparties together.Feature Quick StepsTo Split between your current Intercom call and a new Intercom call:1. Press HOLD to place your current Intercom call on Hold, then hang up.2. Place or answer Intercom call + Press the Split key to switch between your two Intercom calls.To Split between your current trunk call and an Intercom call:1. Press ICM to place trunk call on Hold, then hang up.2. Place or answer waiting Intercom call + Press the Split key to switch between the Intercomcall and the trunk call.To Split between your current Intercom call and a trunk call:1. Press HOLD to place your current Intercom call on Hold.2. Answer trunk call + Press the Split key to switch between your two calls.To Split between your current trunk call and a waiting trunk call:1. Press ICM to place your current trunk call on Hold, then hang up.2. Place or answer new trunk call + Press the Split key to switch between your two calls.Station Message Detail RecordingAvailability: All versions.Station Message Detail Recording (SMDR) provides a record ofthe system’s trunk calls. Typically, the record outputs to a cus-tomer-provided printer, terminal or SMDR data collection device.SMDR allows you to monitor the usage at each extension andtrunk. This makes charge-back and traffic management easier. SMDR includes both incoming andoutgoing calls, and can be turned off system-wide or selectively for each trunk.The SMDR call record outputs when the call completes. The system assigns the SMDR record tothe last extension on the call. For example, if extension 306 answers the call, talks for 20 minutes,and then Transfers the call to extension 302, extension 302 “owns” the entire call record as soon asthey hang up.The system buffers 50 SMDR call records. When the SMDR buffer fills, new call records will over-write previously buffered call records.Switch between active callswithout Conferencing thecalls together.SMDR provides a printedrecord of your calls.
