Section 3: FeaturesDS1000/2000 Product Description Section 3: Features 613 Direct Inward LineDILs ring for an extended period before routing to the overflow destination. TransferTransferred trunks ring for an extended period before recalling the transferring extension.Extension HuntingAvailability: All versions.Extension Hunting routes calls to a predefined group of huntgroup member extensions. A call rings in sequence through thehunt group until answered at a member extension. ExtensionHunting is helpful, for example, for a group of co-workers thatshare responsibility for answering calls. Each call cycles through the group until an available mem-ber picks it up.There are three types of Extension Hunting: Circular Hunting Terminal Hunting Uniform Call Distribution (UCD) HuntingCircular HuntingA Circular Hunting group consists of a group of extensions programmed into a Circular Huntinglist. A call unanswered at a member extension rings the next extension in the programmed list. Ifunanswered, the call will continue to cycle through the hunt group. Depending on the hunt type (seebelow), Circular Hunting will occur for transferred trunk calls, DILs to a hunt group member, andringing Intercom calls. Hunting does not occur for Key Ring and Ring Group calls.There are four types of Circular Hunting: Ring No Answer Trunk (Option 1)Hunting will occur for unanswered trunk calls. Hunting will not occur for unanswered ringingIntercom calls or while the member extension is busy. Busy/Ring No Answer Trunk (Option 2)Hunting will occur for unanswered trunk calls and for trunk calls to the member extensionwhile it is busy. Hunting will not occur for ringing Intercom calls. Busy/Ring No Answer All Calls (Option 3)Hunting will occur for unanswered trunk and ringing Intercom calls, and for trunk and ringingIntercom calls to the member extension while it is busy. Busy Trunk (Option 4)Hunting will occur for trunk calls to the member extension while it is busy. Hunting will notoccur for unanswered trunk and ringing Intercom calls.Terminal HuntingA Terminal Hunting group consists of a group of extensions programmed into a Terminal Huntinglist. A call unanswered at a member extension rings the next extension in the programmed list. Thecall will cycle through the group once, until it reaches the last extension in the list. Unlike CircularHunting, the call will not cycle back to the top of the hunt list. Depending on the hunt type (seebelow), Terminal Hunting will occur for transferred trunk calls, DILs to a hunt group member, andringing Intercom calls. Hunting does not occur for Key Ring and Ring Group calls.Automatically route calls toco-workers that work closelytogether.
