8-34 TroubleshootingStarting the Off-line Maintenance UtilityThe Off-line Maintenance Utility may be started in many ways.You can set the Off-line Maintenance Utility to automatically start at an error occurrence in additionto starting it manually.IMPORTANT: Do not start the Off-line Maintenance Utility while theserver is in successful operation. From the CD-ROMSet the NEC EXPRESSBUILDER CD-ROM in the CD-ROM drive and reboot thesystem.After the menu is displayed on the screen, select "Tools" - "Off-line Maintenance Utility".The Off-line Maintenance Utility program starts from the CD-ROM. From the floppy diskSet the Off-line Maintenance Utility Bootable FD in the floppy disk drive and reboot thesystem.The Off-line Maintenance Utility program starts from the boot disk.The Off-line Maintenance Utility Bootable FD is created by selecting "Tools" - "CreateSupport FD" on the NEC EXPRESSBUILDER. Manual start (by pressing F4)When the Off-line Maintenance Utility is installed, press F4 while the start-up screen ofthe server is on screen. The Off-line Maintenance Utility starts from the hard disk. Automatic start (OS panic)When a critical error occurs during OS operation, shut down and restart the system. TheOff-line Maintenance Utility automatically starts. (You need to select "Start the Off-lineMaintenance Utility when an error occurs." in the NEC ESMPRO Agent beforehand.) Automatic start (OS boot retry out)If the OS boot monitoring feature is enabled, the Off-line Maintenance Utilityautomatically starts when after three consecutive OS boot failures.