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NEC IP8800/S2400 Series Troubleshooting Manual
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NEC IP8800/S2400 Series Troubleshooting Manual
Table of content
Contents
Table Of Contents
Table Of Contents
Table Of Contents
Table Of Contents
Overview
Failure Analysis Overview
System and Partial Failure Analysis Overview
Failure Analysis for IP8800/S3600 and IP8800/S2400
Functional Failure Analysis Overview
Troubleshooting System Failures
Troubleshooting for IP8800/S6700, IP8800/S6600, and IP8800/S6300
Replacement Method of Optional Components
Troubleshooting for IP8800/S3600 and IP8800/S2400
Isolating Failures on External Power Unit
Replacement Method of System and Optional Components
Troubleshooting Functional Failures in Operation
Problems on Login Password
Problems on MC
Problems on Operation Terminal
Login from the Remote Operation Terminal Is Failed
Login Authentication Using RADIUS/TACACS+ Is Disabled
Network Interface Communication Failure
Communication Failure in Basic Switching Unit BSU/PSP
Actions against Troubles on 10BASE-T/100BASE-TX/1000BASE-T
Actions against Troubles on 1000BASE-X
Actions against Troubles on 10GBASE-R
Communication Failure on Using PoE
Communication Failure on Using Link Aggregation
Layer 2 Network Communication Failure
Failures on Using Spanning Tree
Failures on Using Ring Protocol
Multicast Relay by IGMP snooping Is Disabled
Multicast Relay by MLD snooping Is Disabled
IPv4 Network Communication Failure
IP Addresses Cannot Be Assigned Using DHCP Function
DynamicDNS Cooperation in DHCP Function Is Disabled
IPv4 Unicast Routing Communication Failure
No BGP4 Routing Information Exists
IPv4 Multicast Routing Communication Failure
show ip route
Multicast Data Is Double-relayed on IPv4 PIM-SM Network
Communication on IPv4 PIM-SSM Network Is Disabled
Multicast Data Is Double-relayed on IPv4 PIM-SSM Network
IPv4 Multicast Communication Failure In VRF [OP-NPAR]
IPv6 Network Communication Failure
IPv6 DHCP Troubleshooting
IPv6 Unicast Routing Communication Failure
No BGP4+ Routing Information Exists
IPv6 Multicast Routing Communication Failure
Multicast Data Is Double-relayed on IPv6 PIM-SM Network
Communication on IPv6 PIM-SSM Network Is Disabled
Multicast Data Is Double-relayed on IPv6 PIM-SSM Network
Layer 2 Authentication Communication Failure
Communication Failure on Using Web Authentication
Communication Failure on Using MAC Authentication
Communication Failure on Using Authentication VLAN [OP-VAA]
Communication Failure on High-reliability Function
Communication with VRRP Configuration in IPv4 Network Is Disabled
Communication with VRRP Configuration in IPv6 Network Is Disabled
SNMP Communication Failure
Troubleshooting of sFlow Statistics (Flow Statistics) Function
Flow Sample Does Not Reach Collector
Communication Failures on Neighboring System Managing Function
NTP Communication Failure
Communication Failure on IEEE802.3ah/UDLD Function
Active System Switchover Is Disabled
Problems on Redundant Configuration of Basic Switching Unit (BSU) [IP8800/S6700]
Problems on Power Saving Feature
Congestion Caused by Packets Processed Through CPU Is Not Recovered
Communication Failure Caused by Settings of Filtering/QoS
Troubleshooting Communication Failures Due to Resource Shortage [IP8800/S6700 IP8800/S6600] [IP8800/S6300]
MAC Address Table Resource Shortage
When Resource Shortage of VLAN Identification Table Occurs
When Resource Shortage Occurs in Shared Memory
Collecting Failure Information
Collecting Failure Information Using ftp Command from the Operation Terminal
IP8800/S6300]
Transferring Files for Maintenance Information
Transferring Files Using ftp Command
Transferring Files Using zmodem Command [IP8800/S3600] [IP8800/S2400]
Transferring Files Using ftp Command from the Operation Terminal
Writing to MC
Line Test
Testing Line
Restarting the System
Appendix
Appendix A Contents of show tech-support Command Display
Index
Table Of Contents
2.
Troubleshooting System Failures
14
2.1.2
Replacement Method of Optional Components
The optional component replacement procedures are described in "Hardware Installation Guide." Follow the
procedures described in the manual.
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This manual is suitable for:
IP8800/S2400 Series
IP8800/S3600 Series
IP8800/S6300 Series
IP8800/S6600 Series
IP8800/S6700 Series
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