3. Troubleshooting Functional Failures in Operation273.4 Network Interface Communication Failure3.4.1 Ethernet Port Cannot Be ConnectedIf the Ethernet port has possibly caused the communication failure, check for the NIF [IP8800/S6700] [IP8800/S6600] [IP8800/S6300] and port statuses as follows.(1) Checking NIF status [IP8800/S6700] [IP8800/S6600] [IP8800/S6300]1. Checking logFor the log, see the manual "Message Log Reference."2. Isolating the problem according to the NIF status.Check the NIF status by using the show interfaces command, and isolate the problem according to the tablebelow.Table 3-6: Check and Action for NIF Status(2) Checking port status1. Checking logFor the log, see the manual "Message Log Reference."2. Isolating the problem according to the port status.Check the port status by using the show interfaces command, and isolate the problem according to the tablebelow.No. NIF Status Problem Action1 active The NIF is operating normally. Check the port status according to "Table 3-7: Check and Action forPort Status."2 notconnect The NIF is not installed. Install the NIF board.3 inactive The inactivate command is set. Use the activate command to activate the NIF.The NIF is not fully inserted. Install the NIF board correctly.NIF is not activated. Use the show system command to check the BSU operation statusand set the operation status to "active." [IP8800/S6700]Use the show system command to check the PSP operation status andset the operation status to "active." [IP8800/S6600] [IP8800/S6300]NIF not supported by the softwareversion is installed.Check the NIF board type and software version. Replace the NIF boardor update the software.NIF not supported by this system isinstalled.Replace the NIF board.4 fault The NIF is faulty. According to the log of the NIF displayed by the show loggingcommand, see the corresponding part in the manual "Message LogReference" and follow the descriptions in [Action].5 initialize The NIF is being initialized. Wait until initialization completes.6 disable no power enable is set byconfiguration command.Confirm that the NIF board to be used is installed and enterconfiguration command power enable to activate the NIF.
