NEC CSD Information Services 9-3Technical SupportThe following sections provide information for obtaining technical support fromNEC CSD. With access to a telephone, modem, and/or fax machine, you can usethese services to obtain information on a 24-hour basis.NEC CSD WebsiteIf you have a modem or a network board and an Internet Service account, youcan access the NEC CSD website. The NEC CSD website contains service andsupport information, information about NEC CSD and its products, an onlinestore, press releases, and reviews.Look in the Service and Support area for the following: technical documentation, including Frequently Asked Questions, serviceand reference manuals, and warranty information BIOS updates, drivers, and Setup Disk files to download contact information, including telephone numbers for Technical Supportand FaxFlash, and links to vendor websites an automated email form for your technical support questions a Reseller’s area (password accessible).To access the NEC CSD Home Page, enter the following Internet UniformResource Locator (URL) in your browser:www.nec-computers.comEmail/Fax Technical Support ServiceThe NEC CSD Technical Support Center offers technical support by email overthe Internet network if you have a modem. The email address is:tech-support@neccsd.comYou can also fax technical questions to the NEC CSD Technical Support Centerif you have access to a fax machine or fax/modem. The fax number is:1 (978) 635-4100When using the email or fax support service, please include one of the followingwords in the subject field for prompt response from the appropriate technicalperson: Desktop Monitor CD-ROM
