92 SuperScript 4400 — Maintenance GuidePrintAgent Program MenusPrintAgent program menus are available two ways.• In Windows 95/98, press the Start button, select Programs, and select NEC PrintAgent System to displayPrintAgent commands.• Once you have started the PrintAgent, you can click on the PrintAgent icon (the green spider in the coffee cup)in the Tool Tray at the bottom right corner of your Windows 95/98 desktop.Menu commands are described below.StartPrintAgent starts automatically when you try to print or use the property pages. Keeping it running speeds printtime because you won’t have to wait for PrintAgent to start up every time you print. To monitor the printer status,PrintAgent must be running. To start PrintAgent, press the Windows Start button, select Programs, and select NECPrintAgent System to display PrintAgent commands. Choose Start. A red spider in a coffee cup appears in theWindows Tool Tray in the lower right-hand corner of the screen. If the spider doesn’t turn green after five seconds,PrintAgent did not launch properly. Restart your computer and try again.StopTo stop PrintAgent, select Stop from the Tool Tray menu or Program menu.Monitor a PrinterSelect this from the Tool Tray menu to monitor any 4400N PrintAgent printer on your network.Add PrintersOnce the PrintAgent software is installed, you can add any 4400N printer to your system. SelectAdd Printer, enterthe URL of the 4400N printer and click Install.If you get a message box indicating that the PrintAgent could not access the printer, first verify that the URL youtyped is correct. An easy way to verify a correct URL is to try adding the printer again.If the URL was correct and PrintAgent still cannot establish communication, click on the Network Propertiesbutton in the Add Printer dialog box and check your proxy settings. If you are trying to reach a printer using aproxy server, you must check the Default Proxy host and port box, then enter your proxy host and port. To reacha printer without using a proxy, you must either de-select the Default Proxy host and port checkbox, or enter theURL or domain name in the No Proxy For text area.If PrintAgent is still unable to establish communication with the printer, go to the Printer’s Home Page using yourWeb browser. If the proxy settings are correct in the browser and the Web page is not found, the problem is withthe printer, and you should contact the network administrator.Remove PrintersTo remove a PrintAgent printer, select Remove Printer. In the Printer Selectiondialog box that appears, select theprinter you wish to remove and press OK. Reset the PrintAgent for the removal to take effect.ResetIf there are any communications or animation problems and the printer has power, select Reset and see if thatresolves the problem.AboutSelect this to view copyright and version information.unInstallTo uninstall the NEC PrintAgent System, including all PrintAgent printers and the NEC PrintAgent System, pressthe Windows Start button, select Programs, and select NEC PrintAgent System to display PrintAgent commands.Choose Uninstall . Respond Yes to the confirmation dialog boxes, and PrintAgent will be removed from yourcomputer.