169TroubleshootingTechnical NotesDigital zoomcannot be used.• Off is selected for Digital zoom in the setup menu.• Digital zoom cannot be used in the following situations.- When focus mode is set to E (manual focus)- a (smile timer) or y (blink proof ) is being used- When Portrait, Night portrait or Fireworks show isselected for scene mode- When scene auto selector is chosen- When Multi-shot 16 is selected for Continuous- Before movie recording begins (digital zoom of up to2× can be applied while movies, excluding Time-lapsemovieP movies, are being recorded)14536, 3854, 5541, 42, 465211881Image size notavailable.• Image size cannot be adjusted when Multi-shot 16 isselected for Continuous.• When ISO sensitivity is set to 3200 or 6400, or duringsport continuous mode, F 4000×3000, E 3264×2448,D 2592×1944, I 3984×2656, G 3968×2232 andH 2992×2992 cannot be selected.• Image size cannot be adjusted when Continuous H (16:9)is selected.11858, 11658No sound whenshutter is released.• Off is selected for Shutter sound of the Sound settingsoption in the setup menu.• Continuous, BSS, or Multi-shot 16 is selected forContinuous in shooting menu.• When any setting other than Off is selected for Autobracketing.• When Museum is selected in scene mode.• Sport continuous mode is selected.• D mode is selected.• Do not block the speaker.1461181214556815, 26AF-assistilluminator doesnot light.• Off is selected for AF assist in the setup menu.• AF-assist illuminator turns off automatically in some scenemodes.145145Pictures appearsmeared. Lens is dirty. Clean lens. 160Colors areunnatural. White balance does not match light source. 114Randomly spacedbright pixels(“noise”) appear inimage.The subject is dark, so shutter speed is too slow or ISOsensitivity is too high. Noise can be reduced by:• Using flash.• Specifying a lower ISO sensitivity setting.• Applying Noise reduction in the shooting menu to suitsituations.• Using a scene mode which has noise reduction ability.3211612640Problem Cause/Solution A