153TroubleshootingTechnical Notes and IndexCannot switch to shootingmode. Disconnect HDMI cable or USB cable. 106Camera cannot focus.• The intended subject is one with whichautofocus does not perform well.• Set AF assist in the setup menu to Auto.• Turn camera off and then on again.2713117Pictures are blurred.• Use flash.• Enable vibration reduction or motiondetection.• Use D (Best Shot Selector).• Use tripod and self-timer.30129,1304232Streaks of light or partialdiscoloration are visible in themonitor.Smear occurs when extremely bright lightstrikes the image sensor. When shooting withContinuous set to Multi-shot 16 and whenrecording movies, avoiding bright objects, suchas the sun, reflections of the sun, and electriclights is recommended.42, 144Bright specks appear inpictures taken with flash.Flash is reflecting off particles in air. Set the flashmode setting to W (off). 31Flash does not fire.• The flash mode is set to W (off).• Scene mode with which the flash does notfire is selected.• On is selected for Blink proof in smartportrait menu.• Another function that restricts flash isenabled.30546549Optical zoom cannot be used. Optical zoom cannot be used while recordingmovies. 101Digital zoom cannot be used.• Digital zoom is set to Off in the setup menu.• Digital zoom is not available in the followingsituations.- When Scene auto selector, Portrait, orNight portrait scene mode is selected.- When shooting in smart portrait mode.- When shooting in subject tracking mode.- When Continuous is set to Multi-shot 16.13152, 54,55636642Image mode not available. Another function that restricts the Image modeoption is enabled. 49Problem Cause/Solution A
