Nokia 6670 User Guide 123 Copyright © 2005 NokiaTroubleshooting• DIFFERENT WAYS TO STORE DATA• Use Nokia PC Suite to make a backup copy of all data to your computer.See "Connect your phone to a computer" on page 120.• Send images to your e-mail address and then save the images toyour computer.• Send data by Bluetooth connection to a compatible device.• Store data on a compatible memory card.• PHONE DISPLAYIf missing, discolored, or bright dots appear on the screen when you turn onyour phone, this is a characteristic of this type of display. Some displays maycontain pixels or dots that remain on or off. This is normal, not a fault.• BLUETOOTH CONNECTIONIf you cannot end a Bluetooth connection, check to see if another device ispairing with (connected to) your phone but not sending data. If so, you candisconnect it by deactivating the Bluetooth link altogether. Select Menu >Connect. > Bluetooth, and select Bluetooth > Off.If you cannot find a device using Bluetooth technology, check the following:• Both devices have activated their Bluetooth connections.• The distance between the two devices is not over 30 feet (10 meters) orthat there are no walls or other obstructions between the devices.• The other device is not in Hidden mode.• Both devices are compatible.• MULTIMEDIA MESSAGINGIf the phone cannot receive a multimedia message because memory is full,check the amount of memory in use (see “Memory low” on page 122).If the notes Retrieving message or Trying to retrieve message again are shownbriefly, your phone is trying to retrieve a multimedia message from the multimediamessaging center. To stop the notes from displaying, you need to end the dataconnection because the phone is attempting to start the connection again andagain. Also, try the following solutions:Check that the settings for multimedia messaging have been defined correctlyand that there are no mistakes in phone numbers or addresses. Select Menu >Messaging > Options > Settings > Multimedia message.