GB 36ProblemThe LED on the front panel doesnot light up/is not lit.The left LED is shining redNo sound or picture.No sound or picture on horizontalmodulated transponder.Bad picture/blocking error.There is no Welcome menu on thescreen after you switched on theMediamaster for the first time.You made a video recording of adigital satellite channel and wholeor parts of the programme was notrecorded.The remote control is not working.You have forgotten your secret ac-cess code.In software update state bothLEDs simultaneously blink red afew times before system start-up.In software download state bothLEDs blink red in turns.Possible causesMains cable is not connected.The Mediamaster is in standbymode.The satellite dish is not pointingat the satellite.No signal or weak signal.The LNB is faulty.The satellite dish is not pointingat the satellite.Signal too strong.Satellite dish is too small.LNB noise factor too high.The LNB is faulty.The system is connected by SCARTcables and the TV is not in AV/EXTmode.The Mediamaster was not left onthe appropriate channel.The system is connected by SCARTcables and the VCR is not in AV/EXTmode.Battery exhausted.Remote control is incorrectlyaimed.The Mediamaster is in standbymode.Software download error.No signal or weak signal.What to doCheck that the mains cable is pluggedinto the power socket.Press the standby button to bring theMediamaster out of standby mode.Adjust the dish. Check the signal levelindicator in one of the channel searchsubmenus.Check the cable connections, LNB andother equipment connected betweenthe LNB and the receiver, or adjust thedish.Replace the LNB.Increase the LNB voltage with 0.5 Vfrom the Antenna/Satellite Configura-tion menu if you have a long cable.Adjust the dish.Connect a signal attenuator to the LNBinput.Change to a larger dish.Change to an LNB with lower noisefactor.Change the LNB.Switch the TV to the appropriate AVinput.If you make a recording of digital satel-lite TV your Mediamaster has to be lefton the channel you want to record.Switch the VCR to appropriate AV in-put.Change the batteries (both).Aim the remote control at box.Check that nothing blocks the frontpanel.Check if LED indicator 2 on the frontpanel is flashing when you press a but-ton. If not replace the batteries (both).Contact your dealer or Service Pro-vider. They will help you set it upagain.Try to update the software again later.Check the cable connections, LNB andother equipment connected betweenthe LNB and the receiver, or adjust thedish.PROBLEM SOLVING