Troubleshooting the IP Softphone 205052different sub-components, causing this message to appear two or threetimes in rapid succession during a normal startup.Potential causes:• If the message appears briefly, this is part of a normal startup.• If the message persists, a programming error in the communicationserver is indicated.Action:Wait to ensure that this message is not a transient startup message. If themessage still appears, ensure that your communication serverprogramming is correct.Authorization failedSymptom:The following message appears: “Authorization failed”.Description:Client has not been authorized to use the communication server.Potential causes:• The client has not been authorized by your system administrator.• The HardwareID in your configuration (Configuration Utility) does notmatch the HardwareID provisioned for the communication server.Action:Contact your system administrator.Unable to retrieve communication serverparameters from DHCP serverSymptom:The following message appears:“DHCP server is not available”.Description:A connection with the DHCP server cannot be established.
