Troubleshooting the IP Softphone 205057You can override these settings by selecting the OverrideCommunication Server. Nortel recommends that you do not use thisoption.Reset conditionsThe IP Softphone 2050 resets when:• instructed to do a hard reset by the communication server• you change the IP Softphone 2050 skin• firewall applications intercept or delay packets causing theIP Softphone 2050 to reset due to the expiration of the WatchdogtimerNote: Use care when using firewall applications on the samecomputer as the IP Softphone 2050.• excess delay or loss of communication with the server occursUSB Headset problemsHeadset not functioningTry the following in the order presented:1. Verify that you have a supported operating system. To check the typeof operating system you are using, from the PC desktop, right-clickthe My Computer icon and then click Properties.2. Ensure that Universal Serial Bus controllers appears in the WindowsDevice Manager. If it does not appear, check to ensure that USB isenabled in your computer’s setup menus or check for a BIOSupgrade. Contact your computer supplier.
