Nortel Agent Supplementary Manual

Also see for Agent: Programmer's guide Install guide

Contents

diagnosis, Nortel Networks Global Networks Technical Support (GNTS) may request thatadditional tests are carried out on PVI hardware.Hardware guidelinesThis section outlines the recommended server specification for a new installation of SymposiumAgent. If you are upgrading from an earlier release of Symposium Agent, and do not want toupgrade your Symposium Agent server, refer to the minimum requirements later in this section.Recommended server configurationIf you are installing a new Symposium Agent system, Nortel Networks recommends that youprovision a server with adequate capacity for future upgrades.Minimum hardware requirementsIf you are upgrading to Symposium Agent release 2.3 from an earlier release of SymposiumAgent, it is possible that your Symposium Agent server does not conform to the hardwareconfigurations recommended above. These recommendations ensure that the server has sufficientprocessing power to run the Symposium Agent 2.3 application while running debug utilities andother approved applications.Backup, disaster recovery, and solution redundancyA backup tape drive is not a requirement for Symposium Agent.You can use a hardware-RAID solution provided it doesn’t have a negative impact onSymposium Agent or TAPI SP performance. If you encounter issues with a hardware-RAIDsolution, refer them to the RAID vendor. Software-RAID solutions, such as the one availablefrom Microsoft, are not supported.Nortel Networks is unable to guarantee compatibility with any high availability solution becausesuch solutions usually require the installation of additional software or components which mayconflict with Symposium Agent or TAPI SP operation.If you require a hardware redundant solution it must be tested by one of the following:• verification testing by a Nortel Networks Packaged Services group• compatibility testing via the Nortel Networks Developer ProgramFor information refer to your Nortel Networks representative or visit the Nortel Networksdeveloper program Website at http://www.nortelnetworks.com/developer.Note: Symposium Agent does not support Microsoft clustering because the software is notcluster-aware.Page 16 of 28