Chapter 11 Troubleshooting CallPilot 117CallPilot 150 Telephone Administration GuideA mailbox is fullMailboxes have a Never Full Mailbox feature, which lets callers leave messages in the mailbox,even if the mailbox is “full”. Messages are stored, but they cannot be accessed until the mailboxowner deletes some of the messages in the mailbox.If more message time is required, you can change the mailbox Class of Service. For moreinformation, refer to “Changing a mailbox” on page 32.Deleting a mailboxYou cannot delete a mailbox that is used in a CCR Tree. If you delete a Mailbox node, anyincoming messages for the Mailbox node are instead sent to the General Delivery Mailbox.For more information about the General Delivery Mailbox, refer to “General Delivery Mailbox”on page 16.CallPilot error messagesThis table explains CallPilot error messages that appear on your display if you perform anincorrect action.Message MeaningAlready a member Appears if you try add the same mailbox to a Group List twice.You cannot assign a mailbox to the same Group List twice.Cannot delete Appears if you try to delete a Special Mailbox. The System Administrator andGeneral Delivery Mailboxes cannot be deleted.Ext assigned Appears if you try to assign an extension twice to the same mailbox, or if you try toassign an extension to more than one mailbox.Extension needed Appears if you have not assigned a an extension or if you have not assigned anextension from a Transfer node.Incomplete tree Appears if you try to enable a Tree before all the paths are added, or before all themailboxes used in the Tree are initialized.Info mailbox Appears if you try to change an Information Mailbox.Intro too short Appears if the introduction to a message being forwarded is less than threeseconds long.Invalid class Appears if you enter an incorrect Class of Service while you are adding orchanging a mailbox Class of Service.Invalid ext Appears if you enter an incorrect extension. You can check the extension numberlength or use the Company Directory.
