Index53IndexAActivity Code, 40Agent ID, 34Agent, 46Answer Agent, 45Answer Emergency, 46Answer, 23CCall Agent, 47Call Control Window1140 skin, 20Compact Skin, 21Copy, 22CS 1000 Directory, 30DDefault Login, 37Dialpad, 24Directory, 24Display Agent, 49Display Queue, 50EEmergency, 41Expand, 24Expansion Module, 18FForce Call, 39GGoodbye Key 39, 45, 46, 47HHold, 24Hot key, 25Ii2050.exe application, 18Inbox/Messages, 25InCalls, 36, 39Indicator Display, 46Interflow, 47LLine and feature keys, 32Line keys, 24Local Area Network (LAN), 15Local Dialpad Tone 43Local Directory, 28Logging in without Agent ID, 33MMakeSetBusy, 37Multiple Queue Assignment(MQA), 34Mute, 23NNavigation arrows, 23Night Service, 47No Supervisor ID, No Priority, 35