Nortel Norstar ICS Remote Tools 11 Quick Start Manual

Also see for Norstar ICS Remote Tools 11: Supplementary guide User guide Install guide

20 Using Norstar ICSRT Tools version 11N0004998 01Changing Norstar system informationWhen customer information changes, you can alter the information stored in the CustomerInfodatabase. You alter this information by accessing the Edit Customer Information screen.The Edit Customer Information screen is similar to the screen used to add a customer to theCustomerInfo database. The Edit Customer Information screen differs, because you cannot alterthe System ID.Before you change Norstar system information, make sure the Customer Info screen appears onyour monitor.To change Norstar system information:1 Select the Norstar system to edit.2 Choose the Customer Details and select Edit Customer Information.The Edit Customer Information screen appears (Figure 15).Figure 15 Edit Customer Information screen3 Make the changes you require.4 Choose OK to save the changes in the CustomerInfo database and to return to the CustomerInfo screen.