Nortel Norstar ICS Remote Tools 11 Quick Start Manual

Also see for Norstar ICS Remote Tools 11: Supplementary guide User guide Install guide

Using Norstar ICSRT Tools version 11 21Norstar ICS Remote Tools Quick-start GuideViewing Norstar customer informationThe View item is used when you only want to view customer information, without needing tochange anything.The View Customer Information screen is similar to the screen used to add a customer to theCustomerInfo database. However, in this screen you will not be allowed to alter any of the fields.You can view the customer information either by double clicking on a particular record or bychoosing Customer Details, and then View.Figure 16 View Customer Information screenChoose OK to return to the Customer Info screen.