Glossary 53P0605043 Issue 01 Norstar TSP Server Configuration GuideGlossaryList of acronymsCTAComputer Telephony AdapterCTIComputer Telephony IntegrationTAPITelephony Application Programming InterfaceGlossary termsComputer Telephony AdapterA hardware device that provides connection between the PC and the Norstartelephone system.Computer Telephony IntegrationA set of hardware and software components that allows computers to access andcontrol telephones.TAPI service providerA set of commands developed by the telephone manufacturer which interpret TAPIcommands into a form that is understood by the telephone system.Telephony Application Programming Interface (TAPI)A set of programming tools developed by Microsoft which provides a standard setof commands used to control any telephone. For most telephone systems, a TAPIservice provider is required to use TAPI.