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Nortel Viewer User Manual
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Nortel Viewer User Manual
Also see for Viewer:
Installation guide
Table of content
Contents
user guide
revision history
Table Of Contents
Table Of Contents
Getting started
Intended audience
getting help through a nortel distributor or reseller
Software and documentation version numbering
Introduction
About Viewer
Logging In
Finding your way around
call viewer
Searching for calls
Viewing search results
Sorting calls
Printing results
E-mailing calls
Replaying calls
Call Viewer
replay control buttons
Calls recorded on separate channels
Saving and exporting calls
Replaying screen captures
Queries
About queries
Building a query
Query toolbar
Query wizard
Creating queries
Filter fields
Data types
Operators
Shortcuts
Audit
Audit overview
event details
Results
Administration
Administration overview
Systems
adding, editing and deleting a system
Capture platforms
Adding Capture Platforms
Capture Platform information
Managing user replay restrictions
Copying Viewer User Replay Restrictions
Understanding Export Formats
Extension Export/Import using ConfExtn
Extension Updates using ConfSchd
Replay Restrictions
Extension Field Descriptions
Schedule (Updates) Field Descriptions
Replay Restrictions Field Descriptions
Extension Example
Replay Restrictions Example
Index
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