Nortel Viewer User Manual Manual pdf 23 page image
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Nortel Viewer User Manual

Also see for Viewer: Installation guide

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Contents
  1. user guide
  2. revision history
  3. Table Of Contents
  4. Table Of Contents
  5. Getting started
  6. Intended audience
  7. getting help through a nortel distributor or reseller
  8. Software and documentation version numbering
  9. Introduction
  10. About Viewer
  11. Logging In
  12. Finding your way around
  13. call viewer
  14. Searching for calls
  16. Viewing search results
  17. Sorting calls
  18. Printing results
  19. E-mailing calls
  20. Replaying calls
  21. Call Viewer
  22. replay control buttons
  23. Calls recorded on separate channels
  25. Saving and exporting calls
  26. Replaying screen captures
  27. Queries
  28. About queries
  29. Building a query
  30. Query toolbar
  31. Query wizard
  32. Creating queries
  33. Filter fields
  34. Data types
  35. Operators
  36. Shortcuts
  37. Audit
  38. Audit overview
  39. event details
  40. Results
  41. Administration
  42. Administration overview
  43. Systems
  44. adding, editing and deleting a system
  45. Capture platforms
  46. Adding Capture Platforms
  47. Capture Platform information
  48. Managing user replay restrictions
  49. Copying Viewer User Replay Restrictions
  50. Understanding Export Formats
  52. Extension Export/Import using ConfExtn
  53. Extension Updates using ConfSchd
  54. Replay Restrictions
  55. Extension Field Descriptions
  56. Schedule (Updates) Field Descriptions
  57. Replay Restrictions Field Descriptions
  58. Extension Example
  59. Replay Restrictions Example
  60. Index
Nortel Viewer User Manual Manual pdf 23 page image
User Guide 23C h a p t e r 4Replaying callsIn this chapter:Call Viewer 24Energy Envelope 24Time information 24Replay control buttons 25Replaying calls 27Saving and exporting calls 28Replaying screen captures 29
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