Nortel Viewer User Manual

Also see for Viewer: Installation guide

Contents

September 2007 Getting startedUser Guide 9 download technical documents, release notes, and product bulletins sign up for automatic notification of new software and documentation search the Support Web site and Nortel Knowledge Base for answers totechnical issues open and manage technical support casesGetting help over the phone from a Nortel Solutions CenterIf you do not find the information your require on the Nortel TechnicalSupport Web site, and you have a Nortel support contract, you can also gethelp over the phone from a Nortel Solutions Center.In North America, call 1-800-4NORTEL (1-800-466-7835).Outside North America, go to the Web site below to obtain the phonenumber for your region:http://www.nortel.com/callusGetting help from a specialist by using an Express RoutingCodeYou can use an Express Routing Code (ERC) to more quickly route yourcall to the appropriate support specialist. To locate the ERC for yourproduct or service, go to:http://www.nortel.com/ercGetting help through a Nortel distributor or resellerIf you purchased a service contract for your Nortel product from adistributor or authorized reseller, you can contact the technical support stafffor that distributor or reseller.