Nortel Voice Mail 4.0 FAX Set Up And Operation Manual

Also see for Norstar Voice Mail 40 Fax: User guide Installation guide

Contents

Nortel Voice Mail 4.0 FAX Set Up And Operation Manual Manual pdf 11 page image

Learning about FAX 7P0886629 Issue 1.0 FAX Set Up and Operation GuideTo add a fax line to an existing mailbox, refer to the Norstar Voice Mail Set Up andOperation Guide.About Fax-on-demandThe Fax-on-demand feature allows a caller to retrieve documents that are stored inNorstar Voice Mail. These documents must be stored in special mailboxes calledFax-on-demand Mailboxes.A Fax-on-demand Mailbox contains a greeting and the documents you have stored.Documents stored in a Fax-on-demand Mailbox can be printed on any fax machine.Call methodsThere are two call methods used with Fax-on-demand Mailboxes:• one-call• two-callWhen a caller requests a fax from the Fax-on-demand Mailbox using the one-callmethod, the document is transmitted during the original call. Therefore, a callermust use the telephone at the fax machine to call the one-call Fax-on-demandMailbox. With this type of call method, the external caller pays for any longdistance toll charges incurred.When a caller requests a fax from the Fax-on-demand Mailbox using the two-callmethod, the document is transmitted during the second call. The first call canoriginate from any touchtone telephone. The caller provides a telephone numberwhere the information is to be delivered. The document can be sent to any faxmachine. With this type of call method, the Fax-on-demand mailbox owner pays forany toll charges incurred.Note: In order for the Fax-on-demand two-call method to function properly, theDialing Translation Table must be created and all the Dialing TranslationParameters must be set. Refer to "Appendix B: Dialing Translation" onpage 57.About Fax AnsweringFax Answering allows a caller to use the autosend feature on their fax machine tosend faxes to the Norstar Voice Mail system. The Norstar Voice Mail AutomatedAttendant recognizes the fax tone and automatically sends the Fax message to apredefined fax machine for printing.The fax machine extension can be set up with a Fax Overflow Mailbox forimproved performance. However, if the fax machine extension is not equipped witha Fax Overflow Mailbox and the fax machine extension rings busy or does notanswer the incoming call, the fax call will be terminated.