P0886629 Issue 1.0 FAX Set Up and Operation GuideGlossaryAdministrationThe tasks involved in setting up and maintaining the Norstar Voice Mail Mailboxes,greetings, Custom Call Routing (CCR), and set up configuration.Analog Terminal Adapter (ATA)A Norstar product that allows for the connection of an analog device, such as asingle-line telephone or a facsimile machine, to a Norstar KSU.Automated AttendantThe Norstar Voice Mail answering service that answers incoming calls with aCompany Greeting, plays a list of Norstar Voice Mail options to a caller, andperforms call routing functions in response to a caller's selections.Call MethodThe call method is a parameter defined for a Fax-on-demand Mailbox. Thisparameter determines how a Fax message is sent to the caller. There are two callmethods: one-call and two-call. In the one-call method, the Fax message is sent tothe caller in the original call. In the two-call method, the Fax message is sent in asecond call that Norstar Voice Mail makes to a number specified by the caller.Call PathThe route an incoming call takes along a CCR Tree. Each Call Path provides thecaller with options and access to Points.Central OfficeThe telephone company facility where customer telephone lines are joined toswitching equipment for connecting local and long distance calls.Class of ServiceA predetermined number designation that specifies the Norstar Voice Mail optionsfor a mailbox.Company DirectoryAn internal voice list that contains the names of users with initialized mailboxeswho have been designated to appear in the directory.ConfigurationThe tasks involved in setting up the different parameters of Norstar Voice Mail. Forexample, configuring the telephone lines answered by Norstar Voice Mail. Also,see Administration.