Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive 31P0994576 Issue 01 Norstar Voice Mail 4.1 Software Upgrade GuideIf you are returning the disk drive to a Nortel repair facility, package it carefully inthe box that the replacement disk drive came in. If you do not have the original box,package the drive in another box with plenty of shock-absorbing material.Installing a new hard disk driveBefore you can install a new hard disk drive, you must remove the hard disk drivebracket from the NAM. When you are replacing the hard disk drive, you must alsoremove the existing hard disk from the disk drive bracket.To install a new hard disk drive:1. Fasten the hard disk drive to the bracket. The hard drive must be positionedwith the bottom of the hard disk drive (the side with the exposed electronicconnectors) facing down and into the module.Refer to “Hard disk drivelocation” on page 29 for the location of the hard disk drive.2. Insert the tongues on the bracket into the holes in the module wall.3. Press the bracket firmly against the module wall so each of the nylon fastenerspartly goes through the holes in the module wall.4. Press each nylon fastener through the hole in the module wall until thefastener snaps shut.5. Connect the hard disk power supply wiring and ribbon cable. The connector atthe end of the ribbon cable is used for the primary hard disk drive.Note: All connectors are keyed or shaped so they cannot be insertedbackwards. If you cannot push a connector in easily, do not force it.6. If your system has Norstar Voice Mail FAX enabled, you must follow steps 7to 9 to re-enable the FAX software. If your system does not have NorstarVoice Mail FAX enabled, proceed to step 10.7. Insert the FXENABLE diskette that came with Norstar Voice Mail FAX intothe floppy disk drive.8. Plug in the module and wait for the NAM to boot from the disk. This shouldtake approximately three minutes.9. Once all disk activity has ceased and the light on the floppy disk drive hasgone out, unplug the NAM and remove the FXENABLE diskette from thefloppy disk drive. The FAX software is now re-enabled.10. Replace the front cover. Insert the tongues on the bottom of the front coverinto the module slots.11. Fasten the two screws holding the front cover to the module.