Upgrading a Norstar Voice Mail system with a 270 MB hard disk drive 33P0994576 Issue 01 Norstar Voice Mail 4.1 Software Upgrade GuideLoading the Norstar Voice Mail 4.1 software1. Shut down the Norstar Voice Mail system. Refer to "Shutting down NorstarVoice Mail" on page 17.2. Attach the CD-ROM to the NAM and insert the Norstar Voice Mail 4.1 CD-ROM into the CD-ROM tray. Refer to "Attaching the CD-ROM to the NAM"on page 18.3. Insert Norstar Voice Mail 4.1 Upgrade Boot Diskette in the floppy diskettedrive of the NAM.4. Restore power to the NAM.5. Transferring the required files to the hard drive of the NAM takesapproximately 25 to 45 minutes. When the files are successfully loaded, asequence of audible tones is repeated indefinitely.6. Disconnect power to the NAM.7. Remove the Norstar Voice Mail 4.1 Upgrade Boot Diskette from the floppydiskette drive of the NAM.8. Remove the CD-ROM disk from the CD-ROM drive. Power down theCD-ROM drive and disconnect from the NAM.9. Wait approximately 30 seconds, then restore power. It takes the NAM severalminutes to boot. When this process is complete, the NAM plays a briefmusical tune.10. To complete the upgrade process, restart the NAM, then proceed to"Initializing Norstar Voice Mail" on page 34.CAUTIONEnsure the CD-ROM drive is connected to the NAM and the Norstar Voice Mail4.1 disk is in the drive. For more information, refer to "Attaching the CD-ROMto the NAM" on page 18.