86 IndexNN10042-113[Standard—Nortel Networks Confidential]hold 45Iicons 24ignore 48IM , see instant messagesincoming call optionsanswering a call 46ignoring a call 48redirecting a call 47rejecting a call 47initializing 4begin the initialization process 78enter an activation key 6instant messages 64MMAC address 73making calls 35–49managing contacts 57returning missed calls 55managing directories 57multiple users 15Nnon-DHCP parameters 81Ppart numbers 83placing a call 37placing a call on hold 45Qquality of service 75quick buttons 17Rreceiving a second call 41rejecting a call 66reset 33, 73returning missed calls 55Sserver control 33setting contrast 28setting upbefore you begin 1connecting 2initializing 4SIP address 15, 74SIP Multimedia PC Client Set 69spelling names 22, 23stock query 62switching between active calls 42symbols 23Ttelephone icons 24text conventions viiitransferattended 46unattended 45troubleshooting 73