Chapter 9: Converting Windows Installer Packages to Virtual ApplicationsWindows Installer Converter Reference702 ADS-0950-UG00 AdminStudio 9.5 User GuideError -9002: Error Opening PackageThe following table documents this message:Error -9003: Error Saving PackageThe following table documents this message:Table 9-32 • Error -9002: Error Opening PackageCategory DescriptionType: ErrorMessage: An error occurred when opening the package.Cause: This is an unexpected internal error when reading the Windows Installer package.Resolution: Check to make sure that the package is accessible to the user. If the error persists and thepackage is on a network share, copy the package locally (to avoid any network connectionissues) and try again.If this does not solve the problem, perform these additional investigational steps and thencontact AdminStudio Technical Support.Table 9-33 • Error -9003: Error Saving PackageCategory DescriptionType: ErrorMessage: An error occurred when saving the package.Cause: This is an unexpected internal error when trying to save the Citrix profile.Resolution: Check to see if the user has proper access to the location the profile is being built to.If this does not solve the problem, perform these additional investigational steps and thencontact AdminStudio Technical Support.
