116 GroupWise 7 Troubleshooting 1: Error Messages7.16 D9xx Errors “D901 Unexpected error” on page 116 “D902 Unexpected error” on page 116 “D904 Unexpected error” on page 116 “D90A Unexpected error” on page 116 “D90B Unexpected error” on page 116 “D912 Cannot process message file” on page 116D901 Unexpected errorSource: GroupWise engine; messaging services.Action: See “Dxxx Unexpected error” on page 141.D902 Unexpected errorSource: GroupWise engine; messaging services.Action: See “Dxxx Unexpected error” on page 141.D904 Unexpected errorSource: GroupWise engine; messaging services.Action: See “Dxxx Unexpected error” on page 141.D90A Unexpected errorSource: GroupWise engine; messaging services.Action: See “Dxxx Unexpected error” on page 141.D90B Unexpected errorSource: GroupWise engine; messaging services.Action: See “Dxxx Unexpected error” on page 141.D912 Cannot process message fileSource: GroupWise engine; messaging services.Explanation: The message file has been opened too many times. It has been moved to theproblem directory.Possible Cause: The POA might be attempting to process a damaged message file and is unableto move it to the problem directory.Action: Check the priority subdirectories of the \wpcsout\ofs directory. Check thePOA log file to determine the offending message file. See “Using POA LogFiles” in “Post Office Agent” in the GroupWise 7 Administration Guide.Delete the offending message file so that subsequent messages can beprocessed.