Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual

Also see for GROUPWISE 7 - SECURITY POLICIES: Manual Manual Manual Manual Manual

Contents

Novell GROUPWISE 7 - TROUBLESHOOTING 1 Troubleshooting Manual Manual pdf 90 page image

90 GroupWise 7 Troubleshooting 1: Error MessagesAction: Check and, if necessary, repair the user and/or message databases. See“Maintaining User/Resource and Message Databases” in “Databases” in theGroupWise 7 Administration Guide.Action: Run GWCheck. See “Standalone Database Maintenance Programs” in“Databases” in the GroupWise 7 Administration Guide.7.5 D04x Errors “D040 Cannot delete folder used in rule” on page 90 “D041 No recipients in post office” on page 90 “D043 Inconsistent distribution list” on page 90 “D044 Auto-rebuild disabled” on page 91 “D049 Error reported from Novell NDS” on page 91 “D04A Unexpected error” on page 91 “D04B Unexpected error” on page 91 “D04F Unexpected error” on page 91D040 Cannot delete folder used in ruleSource: GroupWise engine.Explanation: Folder being used in a rule.Possible Cause: User cannot delete the folder because it is referenced in a rule.Action: Change or delete the rule, then delete the folder. Look up “rules” in GroupWiseclient Help.D041 No recipients in post officeSource: GroupWise engine.Explanation: Insufficient recipient information.Possible Cause: A Remote user sent a message using a personal group that exists in the user’smaster mailbox but has not been downloaded to Remote.Action: Download the personal group.D043 Inconsistent distribution listSource: GroupWise engine.Explanation: Information in the distribution list does not match information elsewhere in thesystem.Possible Cause: Outdated information in a distribution list, a damaged distribution list, or adamaged message file could cause this error from the POA.Action: Check the priority subdirectories of the \wpcsout\ofs directory in the postoffice. Check the POA log file to determine the offending message file. See“Using POA Log Files” in “Post Office Agent” in the GroupWise 7Administration Guide. Determine the originator of the offending message.Check and, if necessary, repair the user database (userxxx.db) for that user.