Oce im2330 Network Administration Manual

Also see for im2330: Programming Date & Time Quick start guide User guide Operator's manual Specifications

Contents

Oce im2330 Network Administration Manual Manual pdf 63 page image

Troubleshooting Network Errors 61Cannot Print To This EquipmentProblem DescriptionYou are unable to print to this equipment. Before troubleshooting the network problems, pleasesee the following section to narrow the problem down to a network-related issue.P.51 “Cannot Print From Client”For example, network printing services have not been set up correctly, or this equipment has notbeen properly configured to operate in your network environment.The following checklist will help you identify the source of the error and direct you to informationresolving the issue. If the problem persists after you have followed all of the steps, contact Océ’sauthorized dealer for further assistance.5 Make sure that the devicename for this equipment isunique and verify that theWINS and/or DNS serverdatabase are not causingpotential naming conflictswith the network settings onthis equipment. If neces-sary, change the networksettings on this equipment.After the communicationcomes back online, can yousee this equipment in thenetwork?End Next StepØSetup the NetBIOS name of thedevice correctly.6 If the network environmentis using complex subnet orsupernet structures, is theIP address used by thisequipment within the net-work structures range ofvalid addresses?End ÖPlease contact your local networksupport specialist for furtherassistance.No Check... Yes No For Instruction, Go To...No Check... Yes No For Instruction, Go To...1 Have you set the protocolsettings so they are compat-ible with your network andclient protocol settings?Next StepØ ÖSetup the proper protocol.2 Have you set up the appro-priate type(s) of print ser-vices should be supported?Next StepØ ÖCheck the settings required foryour printing environment.3 If you are using Novell printservices, did you set up theNovell side of network print-ing, such as creating printservers and attaching theprint queue?Next StepØ ÖSetup the NetWare server.4 If you set up Novell printservices, can you see theprint job using PCONSOLEor NWAdmin?Next StepØ ÖRefer to your Novell PCONSOLEor NWAdmin user documentationfor help with using these utilities.