Oct 02Oki B6100 User Guide 8-15Solving Envelope Feeder ProblemsInterpreting Envelope Feeder Error MessagesThe printer control panel displays error messages when there is a problem with the printer orany of the optional paper-handling components. The following table lists all of the error mes-sages associated with the envelope feeder, the possible cause of the error, and the action to taketo correct the problem. If the control panel shows an error message that concerns another part ofthe printer, refer to “Troubleshooting” on page 5-1 for a complete list of all warning and errormessages.Correcting Miscellaneous Envelope Feeder ProblemsSome envelope feeder problems may not cause an error message and may not interfere with theoperation of the printer. If you are experiencing one of the problems listed below and there is noerror message shown on the control panel display, refer to the procedures in the following sec-tions to check the possible causes of the specific problem.■ Inoperative envelope feeder■ Erratic operation■ Unusual noiseNOTE: The printer automatically recognizes an option after the option is installed. The printer driver doesnot. You must enable (activate) the option in the printer driver after the option is installed.The steps you will follow vary according to both your operating system and your installed printerdriver. Here are the general steps you will follow.Select the driver you want to work with.Locate the printer properties section within the printer driver.Use the pulldown window to select the option.Activate the option.Error or WarningMessage Line 1Error or WarningMessage Line 2Possible Cause ActionLOAD ENVELOPE Paper Size/Paper Type The envelope tray isempty.Load print media into the envelopetray.ENV UNITFAILURECheck Feeder The envelope feeder hasbeen removed or hasfailed.Check the envelope feeder to makesure it is properly installed. Turnthe printer off, then on. If theproblem reoccurs, contact yourservice provider.
