Oct 025-2 Oki B6100 User GuideInstallation ProblemsAbout this ChapterThis chapter describes the problems that you may encounter when using your printer, and pro-vides procedures for resolving the problems. This chapter also lists the warning and error mes-sages that appear on the control panel display.There are four basic types of printer problems:■ Installation problemsIf there is a problem with the printer when you first turn in on, refer to “Installation Prob-lems” on page 5-2 for information about possible installation problems.■ Paper JamsIf there is a paper jam, refer to “Paper Jams” on page 5-5 for procedures to remove thejam.■ Print quality problemsIf the finished prints delivered to the output tray display image problems such as imageblack spots or vertical lines on the page, refer to “Print Image Quality Problems” on page5-20 and complete the procedure provided for the specific image problem that you haveencountered.■ Miscellaneous problemsIf you have a printer problem but the control panel does not display a warning message orerror message, refer to “Miscellaneous Problems” on page 5-25 and follow the directionsfor correcting that problem.Many of these printer problems are indicated by a warning or error message appearing on thecontrol panel display. If the printer control panel displays a warning message or error message,refer to “Warning Messages and Error Messages” on page 5-31 and complete the actions pre-scribed for the specific warning or error message.Installation ProblemsIt is common for simple oversights during printer installation to cause problems when you firstturn the printer on, resulting in noise, smoke, or smell; an inoperative printer; or the absence ofa ready message on the control panel.
