Oki C823n User Manual
Also see for C813n: User manual
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Contents
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- 93 -Other Issues3 3. TroubleshootingFeeding IssuesMemo● If the following information does not solve the issue, contact your dealer.Symptom Point to check Remedy Reference● The paper oftenjams.● Multiple sheetsare fed at once.● The paper is fedat an angle.The printer is tilted. Place the printer on a flat surface. page 16The paper is too light or too heavy. Use the appropriate paper for theprinter.page 43The paper is moist or has a staticcharge.Use paper stored in propertemperature and humidityconditions.page 43The paper is wrinkled, folded orcurled.Use appropriate paper for the printer.Fix the curled paper.page 43Something is already printed on theback side of the paper.With tray 1/2/3/4, you cannot usepaper that has been printed.Load it on the MP tray for printing.page 49The edges of the paper are not kepteven.Fan the paper and even up theedges.page 48,page 49There is only one sheet of paper inthe tray.Load several sheets of paper. page 48,page 49You have added more paper withpaper already loaded in the tray.Remove the already loaded paper,stack it onto the new paper, even upthe edges and load the paper withthe old paper on top.page 48,page 49The paper is loaded at an angle. For tray 1/2/3/4, adjust the paperwidth guide and stopper to thepaper.For the MP tray, adjust the paperwidth guide to the paper.page 48,page 49Envelopes are not correctly loaded. Load envelopes correctly. page 49Paper, envelopes or labels of weightbetween 177 and 220 g/m2 is loadedin tray 1 and tray 2.Load the paper, envelopes or labelsof weight between 177 and 220 g/m2on the MP tray, and use the face upstacker.page 43,page 49Paper does not feedinto the printer.The setting of [Source] in theprinter driver is not correctlyspecified.Check the paper tray and selectthe correct tray in [Source] in theprinter driver.-You have specified manual feedingon the printer driver.In the printer driver, clear the [UseMP tray as manual feed] checkbox on [Paper feed options].AdvancedThe printer doesnot start processingeven though youhave removed thejammed paper.- Open and close the output tray. -The paper getsfolded or wrinkled.The paper is moist or has a staticcharge.Use paper stored in propertemperature and humidityconditions.page 43The paper is light. Press the scroll button orand then select [Menus] >[Tray Configuration] > [(trayname) Config] > [Media Weight].Then, specify a lighter weight.page 43 |
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