Oki C823n User Manual
Also see for C813n: User manual
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Contents
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- 94 -Other Issues3 3. TroubleshootingSymptom Point to check Remedy ReferenceThe paper twistsaround the rollersin the fuser unit.The settings of media weight andtype are incorrect.Press the scroll button orand then select [Menus] >[Tray Configuration] > [(trayname) Config] > [Media Type]/[Media Weight]. Then, specify theappropriate values.Or, specify a heavier weight in[Media Weight].page 43The paper is light. Use heavier paper. -There is an image or text on theleading edge of the paper.Add a margin on the leading edge ofthe paper.For duplex printing, leave a marginin the leading and bottom edges.-Machine IssuesSymptom Point to check Remedy ReferenceYou turned on theprinter, but nothingdisplays on thescreen.The AC cord is unplugged. Turn off the printer and then plug inthe AC cord firmly.-The power is out. Check if the power is being suppliedto the electric outlet.-The printer doesnot operate.The AC cord is not firmly plugged in. Plug in the AC cord firmly. -The printer is turned off. Turn on the printer. page 21The printer turned off automaticallyby the auto power off function.Disable the auto power off function. page 64Printer does not answer. Hold down the power switch for morethan 5 seconds to turn off the printerforcibly.-The printer doesnot start printing.An error is displayed on the panel. Check the error code and follow theon-screen instructions.page 82The Ethernet or USB cable isunplugged.Plug in the Ethernet or USB cablefirmly.page 31,page 37Something is wrong with theEthernet or USB cable.Use another Ethernet or USB cable. -The printer does not support yourEthernet or USB cable.● Use a USB 2.0 compatible cable.● Use an Ethernet 10BASE-T/100BASE-TX/1000BASE-TXcompatible cable.-Something may be wrong with theprinting function.Press the scroll button or andselect [Print Information] >[Configuration] and then print thecontents of the settings to check theprinting function.page 29The interface is disabled. Press the scroll button or andselect [Admin Setup] > [NetworkSetup] and enable the interface youare using.-The printer driver of the printer isnot selected.Set the printer driver of the printeras the default printer.-The specified port of the printerdriver is wrong.Specify the port the Ethernet or USBcable is connected to.-The display screenis blank.The printer is in the deep sleepmode.Check if the <POWER SAVE>button lights up and press the<POWER SAVE> button to activatethe printer.page 22Print data is nottransmitted to theprinter.The Ethernet or USB cable is broken. Connect a new cable. -The time-out period set on thecomputer has passed.Set a longer time-out period. - |
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