- 101 -6. TroubleshootingThis section describes problems with print results.Click the corresponding symptom and check the remedy.• Check the following explanations, smartphone app and "FAQ" in the web site.• If you cannot solve a problem with the following solutions, contact your dealer.Image Quality IssuesVertical White Lines AppearPaper feeding directionPrinted Images are Fading VerticallyPaper feeding directionPrinted Images are Light White Spots and Lines AppearDew Condensation Appears on Printed Paper Vertical Lines AppearPaper feeding directionHorizontal Lines and Spots Appear PeriodicallyPaper feeding directionWhite Area on Paper is Lightly StainedThe Periphery of Characters is Smudged The Entire Paper Area is Lightly Stained When Printingon Envelopes or Coated PaperToner Comes Off When Printed Paper is Rubbed Uneven GlossBlack or White Dots Appear Dirt is PrintedThe Entire Page is Printed Black Nothing is Printed
