Oki C824 User Manual

Also see for C824: Advanced manual User manual Advanced manual Advanced manual

Contents

Oki C824 User Manual Manual pdf 98 page image

- 98 -6. TroubleshootingNetwork Connection Problems• Common to Windows and Mac• For WindowsWireless LAN is Not available (Infrastructure)At Print Network Information and Wireless(Infrastructure) Information, check the followingexplanation while checking the items numbered (1) to (6) in the figure below.To print Network Information, select [Functions] > [Print Information] > [Network].• Unable to connect to an access point ( indicates the status other than"Connected".)The machine is processing data fromanother interface.Wait until printing is complete. -[Receiving data timeout] or [InvalidData] is displayed on the operatorpanel and the machine does notprint.Press the scroll button or onthe operator panel to select [Menus] >[System Adjust] > [Timeout Injob] andset a longer period of time. Thefactory default setting is 40 seconds.If the job is not printed with "Receivedinvalid data" displayed, the selectedemulation language may not matchthis machine (model). Make sure thatthe printer driver you use supports thismodel of the machine.-Cause Solution ReferenceUsing a cross cable. Use a straight cable. -The machine was turned on before acable was connected.Connect cables before turning themachine on. Connecting a LAN CableThere is a problem with thecompatibility with the hub.Press the scroll button on theoperator panel to select [Admin Setup]> [Network Setup] > [HUB LinkSetting], and then change the setting.-The network connection setting isincorrect.To connect to a wired network, set[Wired] for [Network Setup] to[Enable].Connecting a LAN CableCause Solution ReferenceThe IP address is incorrect. • Check that the same IP address isset for the machine and themachine's port setting on thecomputer.• Check that the IP address is notduplicated by another device.• Check that the correct IP address,subnet mask, and gateway addressare set.• If using OKI LPR Utility, check the IPaddress setting with OKI LPR Utility.Test Printing from the PrinterOKI LPR Utility (AdvancedManual)All pages are not printed. If you are using the WSD port, changeit to the standard TCP/IP port.-Cause Solution ReferenceCause Solution Reference[Wireless(Infrastructure)] indicates"Disable".* Refer to as shown above.Select [Enable] for[Wireless(Infrustructure)].* You cannot enable wireless LAN(infrastructure) and wireless LAN (APmode) at the same time.Connecting to an Access Point(Infrastructure)[SSID] is incorrect. Or it is blank.* Refer to as shown above.Check whether the SSID of thedesired wireless LAN access point iscorrect.If it is blank, the SSID is not set.Connecting to an Access Point(Infrastructure)[Security] is incorrect.* Refer to as shown above.Check whether to correspond with thesecurity (ciphering method) of thedesired wireless LAN access point.Connecting to an Access Point(Infrastructure)The encryption key is incorrect. Check whether to correspond with theencryption key of the desired wirelessLAN access point.Connecting to an Access Point(Infrastructure)The desired wireless LAN accesspoint is set to Channel 12 or 13.The printer does not support Channel12 and 13.Change the channel setting of thewireless LAN access point.-