- 107 -6. TroubleshootingThe Entire Paper Area is Lightly Stained When Printing onEnvelopes or Coated PaperCause Solution ReferenceThe toner may stick to the whole areaof the envelope or coated paper.This is not a malfunction.Coated paper is not recommended.-Toner Comes Off When Printed Paper is RubbedCause Solution ReferenceThe settings of the media type andweight are incorrect.Press the scroll button or ,select [Menus] > [Tray Configuration]> the paper tray you are using, andthen select the proper values for[Media Weight]. Or, select a thickervalue for [Media Weight].Loading PaperSupported PaperRecycled paper is used. Press the scroll button or ,select [Menus] > [Tray Configuration]> the paper tray you are using, andthen select a thicker value for [MediaWeight].Loading PaperSupported Paper
