- 155 -9. TroubleshootingCopy ProblemsThis section describes problems with the copy function.If you cannot solve a problem with the following solutions, contact your dealer.• Unable to Copy• Unable to copyUnable to CopyPoint to check Solution ReferenceIs the machine turned on? Turn the machine on. Turning the Machine OnIs the machine being initialized? Wait until initialization is complete. -Is your document set properly? Set the document properly. Setting a DocumentIs there paper in the tray? Load paper in the tray.Check that the paper cassette isinstalled in the machine.Loading PaperIs the proper size paper for thedocument loaded in the tray?Load the proper size paper for thedocument. Loading PaperIs the paper tray selectable if [PaperFeed] is set to [Auto]?Press the (SETTING) buttonon the operator panel, select [PaperSetup] > [Select Tray] > [Copy] > thepaper tray on which the paper youuse is loaded, and then select [ON]or [ON(Prior)].Specifying the Paper Feed Tray(Paper Feed) (AdvancedManual)Is the loaded paper compatible withduplex printing?Duplex copying cannot be performeddepending on the paper size,papertype, or paper weight.Load the appropriate paper forduplex printing, and then set thepaper size, document type, anddocument weight correctly.Loading PaperIs the media type of the paper trayset to [Plain] or [Recycled]?If [Paper feed] is set to [Auto], set themedia type for the paper tray to[Plain] or [Recycled].Loading PaperIs there a paper jam? Check an error message, and thenremove any jammed paper. If Paper Jams OccurIs there an empty toner cartridge? Replace the empty toner cartridgewith a new toner cartridge. Replacing the Toner CartridgesDoes the image drum reach itslifetime?Replace the image drum with a newimage drum. Replacing the Image DrumDoes the fuser unit reach its lifetime? Replace the fuser unit with a newone. Replacing the Fuser Unit(Advanced Manual)Does the belt unit reach its lifetime? Replace the belt unit with a new one. Replacing the Belt Unit(Advanced Manual)Are any covers on the machineopened?Close all the covers. -Has any error occurred? Clear the error. Error Message List
