|
5 - EnglishAdditional information on obtaining service under thisLimited Warranty in the U.S. and Canada is available bycontacting the dealer from whom the product waspurchased, by contacting Oki Data directly at1-800-654-3282 (1-800-OKI-DATA) or by contacting oneof the service locations listed below. Spanish Only: call1-856-222-5276. Canada Only: call 1-905-238-4275.This Limited Warranty applies to this product. However,the procedure for obtaining service may vary outside thecontinental United States. Contact your Oki Data dealer forsuch warranty service information.This warranty gives you specific legal rights, and you mayalso have other rights which vary from state to state.Service and Support,US and CanadaU.S. and Canada onlyOki Data is firmly committed to the satisfaction of ourcustomers. If you have a problem that your customerdocumentation cannot solve, contact the listed sources forservice or support.Oki Data Authorized Service ProvidersFor the most comprehensive, up-to-date listing of Oki Dataauthorized Service Centers in the United States andCanada:• In the U.S. go to www.okiprintingsolutions.com.• In Canada and the U.S., call 1-800-654-3282(1-800-OKI-DATA).Oki Data Contact LocationsSales and Service DealersConsult the store location where you purchased yourmachine, or contact Oki Data for the location of thenearest Authorized Oki Data Service Dealer.• Prices and minimum charges may vary.• Proof of purchase is required for warranty work. Be sureto retain your purchase documents.Automated Services for Your ConvenienceQuick ReferralsTo get quick referrals for a local Sales and ServiceAuthorized Reseller, including products, parts andconsumable supplies, contact us at any time:• 1-800-654-3282 (1-800-OKI-DATA)• www.okiprintingsolutions.comYour Own Personal Solutions CenterYou can easily create your own Personal Solutions Centerproviding up-to-the-minute Oki information specifically foryour product, including:• Product news• Manuals• Drivers and utilities• Material Safety Data Sheets• Searchable knowledge base• and much more!Just take a few minutes setting it up once, then you cancheck your Personal Solutions Center for the latestinformation at any time.Get started today by visiting http://MY.OKIDATA.com.Customer Support Representatives1-800-654-3282 (1-800-OKI-DATA)Customer Support Representatives are available 24 hoursa day, 7 days a week. Please have the model number andserial number for your machine handy. Be sure that youare calling from a telephone close to your machine so youcan describe your problem accurately and follow up on thesuggestions of the Customer Support Representative rightwhile you are on the phone. Our Customer SupportRepresentatives are trained on all current OKI products.They can answer your questions regarding:• Locations of sales and service dealers• Installation of your machine• Usage/normal maintenance of your machine• Error message interpretation/solutions• Parts and supplies identification• Consumer relationsNote: Customer Support Representatives are nottrained to provide assistance with the use ofcommercial software packages. Please consultyour software user’s manual for times andavailability of their support.United StatesOki Data Americas, Inc.2020 Bishops Gate Blvd.Mt. Laurel, NJ 08054Phone: 1-800-654-3282Fax: 1-856-222-5247CanadaOki Data Americas, Inc.4140B Sladeview CrescentMississauga, OntarioCanada L5L 6A1Phone: 1-905-608-5000Fax: 1-905-608-5040United StatesOki Data Americas, Inc.2000 Bishops Gate Blvd.Mt. Laurel, NJ 08054Phone: 1-800-654-3282Fax: 1-856-222-5247CanadaOki Data Americas, Inc.4140B Sladeview CrescentMississauga, OntarioCanada L5L 6A1Phone: 1-905-608-5000Fax: 1-905-608-5040 PreviousNext |