62This chapter describes misfeed removal and troubleshooting.For problems with the printer function or the scanner function, see the online manualor the Help file for the printer/scanner driver.TROUBLESHOOTINGIf any problem occurs, check the list below before contacting our TechnicalAssistance Department.Problem Possible cause Solution PageUnit does notoperate.Unit plugged in? Plug the unit into a grounded outlet. 12Power switch on? Turn the power switch on. 12Side cover closed securely? Gently close the side cover. 10Front cover closed? Gently close the front cover and thenclose the side cover. 10Blank copies Is the original placed facedown on the original tableor face up in the SPF?Place the original face down on theoriginal table or face up in the SPF. 47,48Copies are toodark or too light.Is original image too dark ortoo light?Adjust the exposure manually. 50Is the unit in the automaticexposure mode? Adjust the automatic exposure level. 51Is the unit in the photoexposure mode?Cancel the photo exposure mode. 50Dust, dirt,smudges appearon copies.Original table or originalcover dirty?Clean regularly. 60Original smudged orblotchy?Use a clean original. –Striped copies Is transfer charger clean? Clean the transfer charger. 61Paper misfeedsfrequently.Non-standard paper used? Use standard paper. If using specialpapers, feed the paper through thesingle bypass.14Paper curled or damp? Store paper flat in the wrapper in adry location. –Pieces of paper inside unit? Remove all pieces of misfed paper. 64Paper guides in the papertray not set properly?Set the guides properly depending onthe paper size. 15Too much paper in thepaper tray?Remove excessive paper from thetray. 16Images rub off thecopy easily.Is the paper too heavy? Use paper within the specified range. 14Paper damp? Replace with dry paper. If the unit isnot used for long time, remove thepaper from the paper tray and store itin its wrapper in a dry location.728 TROUBLESHOOTING THE UNIT