94Diagnostics and Error MessagesTo run a system diagnostics check of the Omnia ONE unit that can be used by Telos/Omnia Customer Supportpersonnel in case of difficulty with the unit, click on the “Factory Diagnostics” link option in the Utilities sectionat the bottom of the Configuration screen:A report similar to the below will be generated.You can select the text and then copy and paste into an email or email a screen shot to if requested to do so by yourTelos/Omnia factory Customer Support Engineer. For contact information, see Obtaining Service on Page 96.