Recharging problems261Recharging problemsMy phone connection dropsbefore I finish using it.n You need to increase the Idle timeout setting on theNetwork Preferences Details screen. See “Adding detailedinformation to a network service profile” in Chapter 17 forinstructions.I get an error message when I tryto dial a phone number usingmy handheld.n Make sure that the proper phone driver is installed on yourhandheld. See “Updating the phone files on yourhandheld” in Chapter 12 for instructions.n You may need to go through the pairing process on bothyour handheld and your phone. See “ConnectionPreferences” in Chapter 17 for information on completingthe pairing process on your handheld. See thedocumentation included with your phone for assistancewith completing the pairing process on your phone.n Check the Phone Preferences screen and make sure thecorrect phone connection is selected.Problem SolutionWhen I place my handheld inthe cradle/cable, the indicatorlight does not go on.n Confirm that your handheld is well seated in the cradle/cable.n Confirm that your recharger cable is properly connected tothe back of the cradle/cable’s USB or serial port connectorthat plugs into your computer.n Confirm that your recharger is plugged into an AC outletthat has power.n If you have not used your handheld for a long period, suchas an extended vacation, the battery may not containenough charge to power the indicator light. After yourhandheld has recharged, the indicator light will functionnormally.