27For Your InformationBefore Requesting Service(a) Video Head Cleaning: Normally, your unit will not requirehead cleaning. However, it is possible that the heads maybecome clogged due to dust in the air, playing damaged tapes,long term use, etc. If “NEED HEAD CLEANING” appears for5 seconds in the LCD monitor, the heads may requirecleaning.(b) Cleaning the Heads: It is recommended that head cleaningbe performed by a qualified service technician. Please contactyour nearest Panasonic Servicenter. An alternate solution is toobtain a head cleaning cassette. Please use Panasoniccleaning cassette (AY-DVMCLA). Be sure to follow thecleaning instructions carefully. Excessive use of the headcleaning cassette could shorten video head life.Use this cassette only when a head clogging symptoms occur.Refer servicing to qualified service personnel.• When you go from function to function (PLAY, FF, REW etc.), please note that the unitwill not accept a new function operation until the previous operation is complete.• The POWER Button and all function buttons, (PLAY, FF, REW, etc.) are only operationalafter the tape has been completely loaded.Tape Operations CautionCleaning Care for Video HeadsClogged Video HeadIf you have a problem with your unit, it may be something you can correct yourself.Check the list below for symptoms and corrections.No picture in the LCD Monitor...Video cassette cannot be inserted...Video cassette cannot be removed...No operation starts when operationbuttons are pressed...Recording cannot be done...Sound from microphone cannot bemonitored...Sound cannot be heard...Symptom• Make sure the Power Source is connected.(pp. 9, 10)• Make sure the POWER is set to ON.(pp. 13, 19)• Check the Dew Indicator. (p. 28)• Make sure the Battery is fully charged.(p. 9)• Make sure all necessary cables areconnected correctly and firmly. (p. 10)• Make sure the Power Source is connected.(pp. 9, 10)• Insert the cassette record tab up, windowside facing out. (p. 7)• Make sure the Power source is connected.(pp. 9, 10)• Check the Dew Indicator. (p. 28)• Make sure the record tab is closed. (p. 6)• Check the Battery Indication. (p. 31)• Make sure the unit is set to REC or REC/PAUSE mode.• Make sure the Audio on the PLAYBACKMODE is set to ST1. (pp. 21, 29)Correction