Useful Information103For product assistance, visit www.panasonic.com/helpFor A assistance, visit www.joip.com✄WarrantyPANASONIC CONSUMERELECTRONICS COMPANY, DIVISIONOF PANASONIC CORPORATION OFNORTH AMERICAOne Panasonic Way,Secaucus, New Jersey 07094PANASONIC PUERTO RICO, INC.San Gabriel Industrial Park,Ave. 65 de Infantería, Km. 9.5,Carolina, Puerto Rico 00985Panasonic Telephone ProductsLimited WarrantyLimited Warranty CoverageIf your product does not work properly because of a defect in materials orworkmanship, Panasonic Consumer Electronics Company or Panasonic PuertoRico, Inc. (collectively referred to as “the warrantor”) will, for the length of theperiod indicated on the chart below, which starts with the date of originalpurchase (“Limited Warranty period”), at its option either (a) repair your productwith new or refurbished parts, or (b) replace it with a new or a refurbishedproduct. The decision to repair or replace will be made by the warrantor.Parts LaborOne (1) Year One (1) YearDuring the “Labor” Limited Warranty period there will be no charge for labor.During the “Parts” Limited Warranty period, there will be no charge for parts.You must mail-in your product prepaid during the Limited Warranty period. ThisLimited Warranty excludes both parts and labor for batteries, antennas, andcosmetic parts (cabinet). This Limited Warranty only applies to productspurchased and serviced in the United States or Puerto Rico. This LimitedWarranty is extended only to the original purchaser and only covers productspurchased as new.Mail-In ServiceFor assistance in the continental U.S.A. in obtaining repairs please ship theproduct prepaid to:Panasonic Service and Technology Company, Exchange Center,4900 George McVay Drive, Suite B Door #12, McAllen, TX 78503panacare@us.panasonic.comWhen shipping the unit carefully pack, include all accessories, and send itprepaid, adequately insured and preferably in the original carton. Include aletter detailing the complaint, a return address and provide a day time phonenumber where you can be reached. A valid registered receipt is requiredunder the 1 year parts and labor Limited Warranty.For Limited Warranty service for headsets if a headset is included with thisproduct please call Panasonic at 1-800-332-5368.For assistance in Puerto Rico call Panasonic Puerto Rico, Inc. (787) 750-4300or fax (787) 768-2910.